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Advanced Artificial IntelligenceEntities Set to Debut in 2025. My Preferred Stock Selection for Capitalizing on the Upcoming AI Investment Trend

Artificial Intelligence Agents Set to Debut in 2025: My Preferred Stock Selection for Maximizing...
Artificial Intelligence Agents Set to Debut in 2025: My Preferred Stock Selection for Maximizing Profits in the Upcoming AI Investment Tide

Advanced Artificial IntelligenceEntities Set to Debut in 2025. My Preferred Stock Selection for Capitalizing on the Upcoming AI Investment Trend

Generative AI, a technology we've barely scratched the surface of, is about to enter a new phase: Agentic AI. This next level of AI involves setting up software programs to perform tasks typically handled by humans. A major player in this arena is Salesforce, known for its CRM software that supports businesses from marketing to after-sale support.

Agentic AI is a game-changer for Salesforce, as it can automate many customer interactions. With more add-ons from the base software package, the cost increases, but monetization of AI investments is becoming a trend. Salesforce's CEO, Marc Benioff, is optimistic about AI, stating at a conference that it's what AI was meant to be. This automation could free up workers for tasks requiring original thinking, potentially impacting many in the workforce.

But can this technology alone propel Salesforce to new heights? The company's growth has been slow as it shifts from growth-at-all-costs to profitability. In Q3 2025, Salesforce reported an 8% year-over-year revenue increase, though its stock trades at 32 times forward earnings, making it expensive. The company needs agentic AI to drive further revenue growth to justify its price tag.

Salesforce's platform provides a logical use case for agentic AI, with over 1,000 customers already utilizing its AI agents. Companies like Wiley and Heathrow Airport are experiencing benefits, such as faster case resolution and more efficient inquiry handling. With a focus on AI and multi-cloud strategies, Salesforce is uniquely positioned to become the leading enterprise AI platform, capturing increased demand for Agent Force.

The company is seeing success with Agentforce, handling around 32,000 customer conversations per week on Salesforce's own support site with an 83% resolution rate, reducing the need for human intervention. Hiring 1,400 AEs globally and seeing Agent Force energy across the ecosystem indicate Salesforce's commitment to this technology. While the full impact of this trend on Salesforce's stock and financials remains to be seen, the outlook is promising.

Salesforce is investing heavily in AI to drive further revenue growth, recognizing that monetization of AI investments is becoming a trend in the finance sector. The company's CEO, Marc Benioff, believes that AI is what it was meant to be, and agentic AI could help Salesforce justify its high stock price.

As Salesforce continues to expand the capabilities of its AI agents, such as Agentforce, it has the potential to significantly reduce costs associated with customer interactions and free up employees for tasks requiring original thinking.

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