Cybertruck Windshield Replacement Is a Complex Procedure: Multiple Components Must Be Disassembled, and the Previous Windshield Needs to Be Carefully Sawed Out of the Frame, According to Tesla's Advisory
Tesla's Cautious Approach to Cybertruck Windshield Replacements
Doug Mac, a Cybertruck owner from Michigan, recently encountered an unexpected issue with his vehicle's windshield. A small, transparent, uneven surface appeared on the bottom left corner, causing a minor cosmetic flaw. In search of advice, Doug shared his story on the Tesla Cybertruck Owners group on Facebook, asking for suggestions.
However, Tesla's response was far from what Doug anticipated. The electric vehicle manufacturer warned that replacing a Cybertruck windshield is an invasive and complex procedure, involving the dismantling of many components and the old windshield being sawn out of the frame. Tesla advised that Doug might cause more issues by getting his windshield replaced rather than dealing with the small cosmetic defect.
This cautious approach to windshield replacements under warranty has sparked a debate among Cybertruck owners. Some find Tesla's reply bizarre, while others defend the EV maker. Worrell Thomas wrote, "Tesla's reply is crazy," and Doug agreed, stating that Tesla's response was "very unexpected."
Fellow Cybertruck owners are divided about Tesla's reply to Doug's request for a windshield replacement. Some suggest repairing the blemish with a black permanent marker, as Jimmy Johnson proposed. Others advise Doug to simply get over the small blemish, with Steve Resis writing, "Let it go." Robert Whitlock's advice was more straightforward: "Leave it be."
Despite the small defect not impairing Doug's visibility, Tesla's policy on windshield replacements for cosmetic defects on Cybertrucks under warranty is effectively cautious and discouraging. The company's New Vehicle Limited Warranty includes coverage for defects, but in the case of minor cosmetic imperfections, Tesla leans toward avoiding replacement unless the defect affects safety or visibility, due to the complexity and potential risk of damage during installation.
Tesla's response to Doug's warranty request states that while it is rare for glass replacement to be covered under warranty, they will inspect the windshield onsite to make a determination. This leaves Doug with a mixed bag of advice, ranging from repair to simply letting it be.
As the debate continues, we encourage our readers to share their ideas in the comments section. Whether you own a Cybertruck or are considering purchasing one, understanding Tesla's policies and the potential challenges involved in windshield replacements is essential.
In light of the debate, some automotive industry experts are discussing the complexity of finance-intensive procedures like transportation sector windshield replacements, particularly in the terrain of the finance-heavy automotive industry. This discussion follows Tesla's cautious approach towards Cybertruck windshield replacements under warranty, which has sparked controversy among vehicle owners.
