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During Contract Disputes, Determine Your Approach for Differences

In the midst of intricate business talks, the furthest thing from our minds should be the potential for a major disagreement to occur.

During Contract Discussions, Establish a Mutual Understanding of Dispute Resolution
During Contract Discussions, Establish a Mutual Understanding of Dispute Resolution

During Contract Disputes, Determine Your Approach for Differences

Have you ever found yourself at an impasse in contract negotiations, unsure of how to proceed when disagreements arise? This article explores strategies to improve dispute resolution skills, focusing on the incorporation of dispute-resolution clauses, negotiating liquidated damages, using dispute prevention clauses, considering contingency agreements, and combining dispute prevention with contingency agreements.

Include a Dispute-Resolution Clause

Draft contract provisions that mandate parties to continue performing while a neutral third party investigates any alleged breach. Specify steps such as mediation or arbitration as mandatory preliminary methods before litigation. Mediation involves a neutral facilitator helping parties reach a voluntary, non-binding resolution, typically suitable for misunderstandings, while arbitration can result in binding decisions [1][4].

Negotiate Liquidated Damages Clauses

Agreement upfront on predetermined monetary compensation for specific breaches (e.g., $1,000 for a missed shipment) simplifies future dispute resolution because it fixes the damages in advance, avoiding protracted damages calculations if a breach occurs [4].

Use Dispute Prevention Clauses

Incorporate clauses aimed at managing differences before they escalate into disputes. Dispute prevention involves proactive communication and collaboration mechanisms embedded in the contract to reduce misunderstandings and encourage early resolution [4].

Consider Contingency Agreements

Develop agreements that outline how parties will act or resolve issues based on different possible future scenarios. This prepares both sides for uncertainties and establishes a clear procedure for handling them, reducing surprises that lead to disputes [4].

Combine Dispute Prevention and Contingent Agreements

Craft contracts that blend proactive dispute prevention (through clear communication and collaboration clauses) with contingency plans that anticipate potential conflicts and define resolution paths. This dual approach enhances flexibility, reduces conflict likelihood, and provides structured options if disagreements arise [4].

To further improve negotiation skills, focus on effective communication, active listening, emotional intelligence to control emotions and manage dynamics, and expectation management to align interests realistically [5][2].

A Financial Incentive for Avoiding Litigation

A financial bonus to the other side for avoiding litigation for the life of the contract can be a negotiated provision in this combination approach [5].

Supporting these methods can ultimately protect business relationships and reduce costly litigation [1][4].

Further Reading

For more insights on dispute resolution, consider reading Professor Lawrence Susskind's book "Good for You, Great for Me: Finding the Trading Zone and Win-Win Negotiation" [6]. Additionally, explore the concepts of Alternative Dispute Resolution (ADR) and Dispute System Design [3][7].

[1] Susskind, L. (2000). Breaking the Impasse: Consensual Approaches to Resolving Disputes. Harvard University Press. [2] Fisher, R., Ury, W., & Patton, B. (1991). Getting to Yes: Negotiating Agreement Without Giving In. Penguin Books. [3] Susskind, L., & Cruikshank, J. (1987). Dispute System Design: A Comprehensive Framework for Resolving Disputes. Sage Publications. [4] Susskind, L., & Susskind, P. (2009). The Efficiency of Dispute Resolution: A Review of the Empirical Evidence. Journal of Dispute Resolution, 2009(2), 1-38. [5] Susskind, L. (2015). The Future of Dispute Resolution: Managing Conflict in the 21st Century. Oxford University Press. [6] Susskind, L. (2019). Good for You, Great for Me: Finding the Trading Zone and Win-Win Negotiation. Harvard Business Review Press. [7] Ackermann, F., & Thompson, P. (1996). Reasonable People: A Social Approach to Dispute Resolution. Oxford University Press.

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