Online Feedback from Petpals Conference: Business Expansion Indicated
**Petpals Celebrates 5-Star Franchisee Satisfaction Badge at Mid-Year Online Conference**
Petpals, a leading pet care franchise, recently held its first ever mid-year Online Conference on Saturday, 14th June. The event was attended by franchisees from across the network, who gathered to receive updates, insights, and practical tools to help grow their businesses.
The conference, a two-hour session, kicked off with Petpals Director, Kevin Thackrah, sharing key network updates, a financial overview, and the achievement of the 5-star franchisee satisfaction badge from WorkBuzz. This badge, based on anonymous feedback from franchisees, reflects high levels of satisfaction across areas such as training and support, leadership, culture, and the overall experience of being part of the franchise.
Kevin Thackrah expressed pride in the network’s continued support for each other and celebrated recent milestones and achievements across the network during the conference. He stated that sessions like the Online Conference are a crucial part of the Petpals network’s success.
The conference agenda included a session from Franchise Support Manager, David Gray, offering guidance on recruiting host families for Home Boarding services. This practical session aimed to address the growing demand in Home Boarding services within the pet care industry.
Petpals' Digital Marketer, Katie Morris, also delivered a session exploring the use of AI in day-to-day business. The conference aimed to provide franchisees with the latest insights and practical tools to help them stay competitive in the ever-evolving digital landscape.
A thought-provoking session on managing stress, decision fatigue, and staying mentally strong while juggling multiple roles was delivered by Andrew Pain, a well-known mental health expert and TEDx speaker. The session underscored the importance of self-care and mental well-being in the fast-paced world of franchising.
For potential and current franchisees, this badge serves as a mark of confidence and reliability. Petpals emphasizes the excellence of its franchise model and support system, offering comprehensive initial training, ongoing support, an exclusive local territory, and a clear revenue progression model—all contributing to strong business growth and profitability for franchisees.
In summary, the 5-star satisfaction badge is both a validation of Petpals' franchise model and a powerful trust signal to prospective franchisees, demonstrating the company’s commitment to franchisee success and satisfaction across its network. The Online Conference was designed to make support and learning accessible for all franchisees, and Kevin Thackrah looked forward to what the rest of the year would bring for the Petpals network.
At the mid-year Online Conference, Petpals Director, Kevin Thackrah, discussed the achievement of a 5-star franchisee satisfaction badge, which reflected high levels of satisfaction across areas like training, support, and overall experience. This innovation in recognition, based on feedback from franchisees, highlights Petpals' commitment to business growth and excellence in franchisee relations. Furthermore, the conference included sessions on diverse topics like AI usage in day-to-day business and managing stress, aiming to provide practical tools for improving franchisees' competitive edge in the growing pet care industry.
