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In the digital age, managing and understanding your online subscriptions is crucial. Here's a breakdown of how to handle your Contentpass subscription through Piano, a third-party subscription service.
Managing Your Subscription
To manage your Contentpass subscription with Piano, you can utilise the user management features provided by Piano's system. This includes the ability to list, suspend, or delete users within your organisation, which can be done through Piano's management portal or API.
However, it's worth noting that the older User Management API v1 is due to be discontinued by November 30, 2025, so transitioning to the new API for management is recommended.
Cancelling Your Subscription
Unfortunately, specific step-by-step cancellation instructions for a Contentpass subscription with Piano were not readily available. In such cases, it's advisable to contact your account manager or use Piano’s subscription management interface directly. You may also need to check with your content provider or contract terms for exact cancellation procedures.
Data Transfers to Third Countries
When using a service like Piano, your personal data may be transferred to third countries, including the USA, under Article 49(1)(a) GDPR. This permits the transfer of personal data based on explicit consent or necessity for contract performance. For a Contentpass subscription managed via Piano, any personal data processed might be transferred to the USA.
You should have been informed about this transfer and given the option to consent during the contract/sign-up process. The exact personal data types transferred are not specified in the given documents but typically include identifiers, billing and subscription details, and usage data necessary to provide the service.
Withdrawing Consent
If you wish to withdraw your consent for data processing, you can do so by clicking on the "Withdraw Tracking" link. This action will stop the collection and processing of your data.
As always, if you require precise cancellation instructions, more detailed data transfer disclosures, or have any other questions, contacting Piano directly or reviewing your subscription agreement and their privacy policy is recommended.
- What if I need to determine the financial impact of managing my Contentpass subscription with Piano on my business?
- If I want to know how to cancel my Contentpass subscription with Piano, should I contact my account manager or use Piano’s subscription management interface directly?
