Services Overseen by Administration
In a recent update, the Facilities Operations department has simplified the process for submitting work orders, particularly for rental vehicles and buses. Here's a breakdown of the new procedures, vehicle rentals, labor rates, and MVR background checks.
### Submitting a Work Order on Facilities Operations' TOPdesk Website
TOPdesk, a service management system, is now the platform of choice for submitting support queries and service requests, including work orders. Users can create, assign, and track jobs and tasks associated with work orders on the platform. The system supports process automation and provides a variety of categories for escalation and redirecting requests, ensuring efficient routing of work orders to the right team for action.
To submit a work order, users typically log into the TOPdesk portal provided by Facilities Operations, select the appropriate category for their request, fill in the details about the issue or the service needed, and then submit it. Users can also track progress on their submitted tickets or work orders through TOPdesk’s interface, ensuring transparency and communication throughout the resolution process.
### Procedures for Vehicle Rentals
While the search results do not provide explicit step-by-step instructions on submitting rental requests through TOPdesk, generally, vehicle rental procedures in facility management contexts involve submitting a request or work order for the vehicle rental, providing driver information and rental period, and undergoing necessary checks such as Motor Vehicle Record (MVR) background checks.
MVR background checks are typically mandatory to ensure that drivers renting the vehicle have a clean driving record and meet safety standards. This process involves reviewing the driver’s license status and driving history before approving rental privileges.
### Labor Rates
Labor rates may apply if you require additional services like a driver or labor associated with the vehicle use. The rates are usually predefined by Facilities Operations and would be communicated when you submit the work order or rental request.
### MVR Background Checks for Rental Vehicles
Before rental approval, MVR background checks are conducted to assess the eligibility of the driver based on driving history and license validity. This ensures compliance with safety protocols and reduces liability.
If you need specific URLs or detailed forms, Facilities Operations usually provides these through their intranet or directly via the TOPdesk portal interface. For precise procedural documentation, consult your Facilities Operations guidelines or contact their help desk directly.
In emergent situations or difficulties with rental vehicle work orders or their status, contact may be made to the office. The office may make exceptions for emergent situations or difficulties with rental vehicle work orders.
In summary, submitting a work order for a rental vehicle or bus can be done through the website topdesk.net. If unsure about submitting a work order, refer to the help guide provided for guidance. The office does not usually accept work order requests via emails or phone calls to the office, but exceptions may be made in emergent situations. MVR background checks are mandatory for rental vehicle drivers to ensure safety and compliance, and labor rates are communicated during the request process.
In the context of submitting work orders for rental vehicles or buses, after creating and submitting a request on the TOPdesk website, it's necessary to provide driver information, rental period, and undergo MVR background checks for safety and compliance. Labor rates related to additional services may also apply and will be communicated during the request process.
